Last Updated: March 30, 2026
Company Name: 厦门金时久一科技有限公司
Email: service@mail.bukfemia.com
Tel: +86 19292484471
Address: 厦门市同安区同安园289号302室
Legal Representative: Yu Xinchun
Unified Social Credit Code: 91350212MAK5QKJ72F
Data Security Policy
Bukfemia specializes in the full-category product business in the UK and places great importance on the security of user data and personal information. We strictly comply with relevant laws and regulations in implementing data protection measures. This policy applies to all users and explains our rules regarding data collection, use, protection, and management. By using our services, you agree to the terms of this policy.
1. Basic Contact Information
Customer Service Email: service@mail.bukfemia.com
Customer Service Phone: +86 19292484471
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
2. Scope of Data Collection
We only collect data necessary to fulfill orders and do not collect unrelated information. Collected data includes:
User information: recipient name, phone number, shipping address, email
Order information: product details, payment information, logistics and delivery data
This information is used for order processing, product delivery, and after-sales service.
3. Data Usage Guidelines
All user data is used solely for legal and compliant purposes:
Processing orders to ensure completion within 1–3 days, with weekend and holiday shipments included
Arranging logistics and delivery, ensuring products arrive within the standard 7–10 business days and providing tracking information
Providing order inquiries, after-sales support, and other customer service
Preventing transaction risks, ensuring order and payment security, and fulfilling compliance obligations
4. Data Security Measures
We implement multiple layers of security to protect user data:
Data is encrypted during storage and transmission
Internal access to data is strictly controlled
Security vulnerabilities are regularly monitored and addressed
User data is never disclosed, sold, or misused; risks of loss, leakage, or tampering are strictly prevented
5. Data Sharing and Transfer
User data will not be shared with third parties without authorization. Data may only be shared when necessary for order fulfillment and payment processing, with compliant logistics providers and payment institutions. Third parties are required to strictly maintain data confidentiality. Cross-border data transfers are conducted in full compliance with data security regulations.
6. User Rights
Users may contact customer service during working hours to request access, correction, or deletion of their personal data. Users may also submit complaints regarding data security, which we will handle promptly under compliance requirements.
7. Data Retention and Policy Updates
User data is retained only for the duration necessary to fulfill orders and meet compliance requirements. After this period, data will be deleted or anonymized. This policy may be updated according to legal regulations and business needs. Updated policies take effect immediately upon publication. Users may contact customer service at any time with questions regarding this policy.
