Last Updated: March 30, 2026
Company Name: 厦门金时久一科技有限公司
Email: service@mail.bukfemia.com
Tel: +86 19292484471
Address: 厦门市同安区同安园289号302室
Legal Representative: Yu Xinchun
Unified Social Credit Code: 91350212MAK5QKJ72F
Shipping & Delivery Policy
1. Customer Service Contact
Customer Service Email: service@mail.bukfemia.com
Customer Service Phone: +86 19292484471
Sales Region: All categories of products in the UK
Customer Service Hours: Monday to Friday, 09:00–18:00 (UTC+8）
2. Free Shipping
All orders enjoy free shipping within the UK.
3. Order Processing Time
All orders will be processed and shipped within 1–3 business days after placement.
Orders placed on weekends or public holidays will be processed as usual; Saturdays and Sundays are included in the processing time.
For bulk orders, delivery time may vary depending on the shipping address and order quantity, with an estimated 1–3 business days after shipment.
In rare cases, temporary delays may occur. We appreciate your understanding.
4. Standard Delivery Time
Standard shipping takes 7–10 business days (calculated on business days).
5. Shipping Restrictions
Delivery is currently unavailable to military bases and P.O. boxes.
Please provide a valid phone number and email address to ensure timely communication regarding shipping and after-sales issues.
6. Shipment Confirmation Notification
Once your order is shipped, the system will automatically send a shipment confirmation email containing the tracking number.
The tracking number will be active within 24 hours after shipment and can be used to track the package.
7. Order Tracking
Our platform provides a self-service tracking function. Enter your order number (from the email used for the order) to check real-time logistics and estimated delivery time.
If you cannot find the tracking option, please contact customer service at service@mail.bukfemia.com for assistance.
